FAQs

Table of Contents

Prescription Information

Do I need a prescription to order a CPAP machine from BeC CPAP?

No—at BeC CPAP, patients can order CPAP and BiPAP machines without presenting a prescription. This flexibility allows individuals to begin therapy quickly, while still having the assurance that all machines we provide are medically licensed and safe.

It is always advisable to consult your physician before purchasing, as your doctor can confirm whether CPAP therapy is appropriate and recommend the most suitable pressure settings. However, this step is not mandatory—you may still purchase a CPAP device directly through our online store, and we will guide you through proper setup and usage.

Yes. BeC CPAP machines are clinically engineered, rigorously tested, and licensed in Canada to ensure both safety and therapeutic effectiveness for patients with sleep apnea. Each device incorporates features such as leak detection, ramp-up modes, and integrated humidification to enhance comfort and compliance.

Yes. All of our devices comply with Health Canada’s medical device regulations and hold the appropriate Class II license for distribution. This ensures that every unit has undergone safety, performance, and quality assessments prior to being offered to patients.

In most cases, OHIP does not directly cover CPAP machine purchases made through online providers. However, Ontario residents may qualify for partial funding—up to 75%—through the Assistive Devices Program (ADP) if they purchase through an authorized in-person ADP vendor with the necessary documentation. We recommend confirming eligibility with your physician and reviewing the Ontario ADP guidelines.

Yes. Many private insurance plans reimburse a portion—or in some cases the entirety—of CPAP equipment costs. Patients should consult their insurance provider regarding policy specifics, as coverage levels and documentation requirements may vary.

CPAP Machines & Devices

What supplies come with a CPAP machine purchase?

BeC CPAP machine package (for any machines) includes: CPAPA Machine, tubing, a humidifier chamber, and standard filters. These components are essential for immediate use, though masks are usually purchased separately to ensure the best personal fit.

Masks are generally sold separately, but BeC CPAP provide mask with every machine. 

Yes—we provide flexible financing and installment options to make therapy accessible without financial strain. This ensures patients can begin treatment without delay while managing payments in a sustainable way.

With proper care and regular filter changes, most CPAP machines last between 5 to 7 years. Many insurance companies will even cover a new machine after this timeframe, as technology and comfort features continue to advance.

  • CPAP (Continuous Positive Airway Pressure): Fixed pressure all night; standard therapy for most obstructive sleep apnea cases.

  • APAP (Auto-Adjusting Positive Airway Pressure): Automatically adapts pressure breath-by-breath; helpful when needs vary by stage or position.

  • BiPAP (Bi-Level Positive Airway Pressure): Higher pressure on inhale and lower on exhale; often used when higher pressures are needed, for central apnea, or for conditions like COPD.
    Choosing the right device depends on diagnosis, comfort tolerance, and co-existing conditions. Our specialists can guide you, and we’re happy to coordinate with your physician.

Yes — all our machines come with a free 3-year manufacturer’s warranty. You also have the option to extend coverage to 5 years for just $25. Plus, every purchase is backed by BeC CPAP’s 30-Day Money-Back Guarantee, free Canada-wide shipping, Health Canada–approved devices, and the trust of hundreds of 5-star reviews for complete peace of mind.

 The BeC CPAP/APAP – F20A machine is designed primarily for patients with obstructive sleep apnea (OSA). It can also benefit those with snoring-related sleep disturbances and mild breathing irregularities during sleep. Its auto-adjusting pressure technology ensures that the airway remains open throughout the night, reducing apneas, improving sleep quality, and lowering risks of fatigue, hypertension, and cardiovascular strain.

The BeC BiPAP/CPAP/APAP – F30V is ideal for patients requiring higher or variable pressure support. It is commonly recommended for individuals with central sleep apnea, complex sleep apnea, COPD, or neuromuscular conditions where standard CPAP may not be sufficient. By delivering different inhalation and exhalation pressures, it reduces breathing effort, improves comfort, and ensures more effective ventilation for complex respiratory needs.

The BeC CPAP/APAP – R20A is tailored for individuals with moderate to severe obstructive sleep apnea and those with positional or REM-related apnea events. Its responsive auto-adjusting algorithm adapts to changes in sleep stage and body position, providing targeted therapy when airway collapse is most likely. This device helps reduce oxygen desaturation, improves restorative sleep, and lowers the health risks linked to untreated apnea.

CPAP Supplies & Accessories

What is the average lifespan of CPAP supplies?

The expected replacement cycle is: mask cushions & headgear every 3–6 months; tubing every 6 months; filters monthly or as needed; humidifier chambers annually. Following these timelines supports hygiene, comfort, and consistent therapy performance.

Supplies should be replaced according to clinical best practices to maintain effectiveness and reduce infection risk. BeC CPAP also offers auto-ship programs so you never run out of essentials.

  • Nasal: Balanced seal for nose breathers.

  • Nasal pillow: Minimal contact; great for side sleepers or those who dislike bulk.

  • Full face: Best for mouth breathers or higher pressures to prevent leaks.
    For patients with facial hair, see our detailed guide: Best CPAP Masks for Beards. Our team can personalize recommendations based on your comfort and sleep style.

Yes. We provide printable sizing guides and virtual fitting consultations to ensure optimal seal, comfort, and long-term adherence.

Yes. All products are 100% authentic, Health Canada–approved, and sourced directly from leading manufacturers. We do not sell refurbished or grey-market equipment.

How Our Process Works

How can I order a CPAP machine from BeC CPAP online store?

Ordering is simple—browse our catalog, select your machine, and complete checkout online. Our team verifies your order, prepares your package with care, and ships within 1–2 business days for a seamless experience.

Shipping & Returns

How long does delivery take?

Most orders are processed within 2-4 business days; transit time depends on your location. Urban areas often receive deliveries faster than remote regions.

Yes—we ship nationwide to every province and territory so you can access therapy wherever you live.

Ontario deliveries typically arrive within 2–3 business days; GTA shipments may be even quicker depending on courier schedules.

Most provinces receive orders within 3–5 business days; rural or northern regions may need additional time. Tracking is provided for real-time updates.

Yes—Free Shipping Canada-Wide on all CPAP and BiPAP machines, with no minimum order requirement. Most packages leave our warehouse within 1–2 business days.

CPAP Therapy Guidance

Will CPAP therapy cure my sleep apnea?

No—CPAP isn’t a cure, but it’s the gold-standard therapy for obstructive sleep apnea. It prevents airway collapse, restores healthy sleep cycles, and significantly lowers risks like hypertension and daytime fatigue.

Most patients adjust over a few weeks as they dial in mask fit and comfort settings. Many feel improvements in sleep quality and energy within the first month of consistent use.

Yes—our devices are approved for travel and comply with airline regulations. We also carry travel-sized units and battery options if you need therapy on the go.

Increase humidifier settings, consider heated tubing, and ensure your mask fit is secure. Mouth dryness can indicate mouth leak; a chin strap or switching to a full-face mask can help.

Warning signs include persistent snoring, non-refreshing sleep, or frequent leaks. Our devices record usage and event data; we can supply reports to your physician for clinically guided adjustments. Do not change pressures on your own.

Some patients notice changes within 1–2 weeks; others need about a month of steady use. Long-term adherence provides the largest gains in daytime function and overall health.

Yes—consistent CPAP use is associated with improvements in blood pressure and reduced risk of arrhythmia, heart attack, and stroke by stabilizing oxygen levels and sleep architecture.

Medical & Treatment Questions

Can I adjust my machine settings myself?

No—therapy pressures should only be set or changed by your prescribing physician or a qualified clinician. Our team can coordinate data sharing and recommendations with your care provider.

Yes—decades of clinical evidence support CPAP’s safety and effectiveness when used consistently, with benefits in daytime alertness and cardiovascular risk reduction.

Look for improved alertness, reduced snoring, and fewer awakenings. We can also review device data (usage, leak, AHI) and provide summaries for your physician.

Yes—we regularly coordinate with sleep clinics and physicians, sharing compliance and efficacy reports to support medically guided adjustments.

Repeat studies are often advised if symptoms recur, therapy feels ineffective, or after major health changes (e.g., significant weight change). Otherwise, many specialists re-evaluate every 3–5 years.

Yes—but pediatric therapy must be overseen by a pediatric sleep specialist. Children need age-appropriate masks, careful titration, and ongoing monitoring as they grow.

CPAP may be unsuitable in cases such as untreated pneumothorax, severe cardiac instability, or specific neuromuscular disorders. Patients with central sleep apnea often require BiPAP or advanced ventilation—evaluation by a sleep physician is essential.

Contact & Support

How can I reach BeC CPAP for customer support?

You can contact us directly by phone at +1 (855) 860-3404 or by email at support@beccpap.ca. Our support team is ready to assist with product questions, orders, and therapy guidance.

Do you have a physical location I can visit?

Yes – our office and showroom are located at 7925 Goreway Dr., Unit 104, Brampton, ON L6T 5J7. Patients can schedule a visit to receive in-person assistance, explore equipment, and consult with our specialists.

Learn more about the BeC CPAP Machine!